I cannot find "Add custom connector" (Claude) or "Add custom MCP server" (ChatGPT)
It depends on your plan and workspace. Claude: every plan can add one; on Team or Enterprise only an Owner adds it - ask them. ChatGPT: you need Plus or higher and chatgpt.com on the web; on Business or Enterprise an admin decides. Official help: Claude, ChatGPT.
I pressed Allow, but the AI does not see PPCDATAFEED
Reload the page of your AI app and check that PPCDATAFEED is switched on in the chat (Claude: + > Connectors; ChatGPT: + > PPCDATAFEED). In PPCDATAFEED, Integrations > AI assistants should list the assistant under Connected. If it does not, add it again.
The AI says it cannot use a feature
Your AI can only use the modules your account has. Switch the module on in the app or contact us.
The AI worked in the wrong account
If you manage several accounts, write the exact account name in your request: "In the account Demo Store, ...".
Claude asks me before every step
That is Claude's default. Press Always allow for a tool, or change Read-only tools in Customize > Connectors > PPCDATAFEED. See Connect Claude.
ChatGPT tools fail after PPCDATAFEED was updated
ChatGPT keeps the list of tools from when PPCDATAFEED was added. Open Settings > Plugins > PPCDATAFEED and press Refresh tools; on a Business or Enterprise workspace, an admin does this.
ChatGPT shows no PPCDATAFEED logo
That is normal for a custom server - everything works the same.
My AI is waiting for something
Look for AI asks at the top of the app - a deletion or a password waits for you there. See Approvals and safety.
Anything else
Use the Help button in the app or contact us - tell us which AI app you use and what it answered.